Terms and Conditions for Crystal Blue Tech

Last Updated: June 2025

1. Introduction

Welcome to Crystal Blue Tech. By accessing and using our services, you agree to be bound by these Terms and Conditions. These terms apply to all services provided by Crystal Blue Tech, including software development, cybersecurity, renewable energy solutions, and ICT training.

2. Service Terms

2.1 Software Development Services

- All intellectual property rights for custom software remain with Crystal Blue Tech until full payment is received
- Clients receive specified usage rights as detailed in individual contracts
- Development timelines and deliverables will be specified in project agreements
- Change requests must be submitted in writing and may affect project timelines

2.2 Cybersecurity Services

- 24/7 monitoring services are subject to service level agreements
- Client must maintain specified minimum security standards
- Immediate reporting of security incidents is required
- Regular security audits and updates are mandatory

2.3 Renewable Energy Solutions

- Installation timelines subject to weather and permit conditions
- Warranty terms as specified in equipment documentation
- Maintenance schedules must be adhered to
- Performance guarantees subject to specified conditions

3. Payment Terms

- Payment schedules as specified in individual contracts
- Late payments subject to 2% monthly interest
- Service suspension may occur after 30 days of non-payment
- All prices exclusive of applicable taxes

4. Confidentiality

- All client information treated as strictly confidential
- NDAs govern all client relationships
- Data protection measures align with industry standards
- Client data handled in accordance with privacy policy

5. Liability Limitations

- Crystal Blue Tech's liability limited to service fees paid
- Force majeure conditions apply
- No liability for client-side negligence
- Indirect damages excluded from liability

6. Service Warranties

- Services provided with professional care and skill
- Industry standard methodologies applied
- Regular quality assurance processes
- Compliance with relevant regulations

7. Termination

- 30 days written notice required for service termination
- Immediate termination for breach of terms
- Pro-rata refunds where applicable
- Data retention/deletion as per agreement

8. Dispute Resolution

- Nigerian law governs these terms
- Arbitration as primary dispute resolution method
- Mediation before legal proceedings
- Abuja, FCT as jurisdiction

9. Changes to Terms

Crystal Blue Tech reserves the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of modified terms.

10. Contact Information

For questions about these terms, please contact:
Crystal Blue Tech
Email: legal@crystalbluetech.com
Phone: +(234) 803-655-9220